Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Elev8 Comply platform (“Platform”) operated by Precision Lift Co. (“Company,” “we,” “us,” or “our”). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Description of Service

Elev8 Comply is a California elevator compliance management platform used by Precision Lift Co. and authorized elevator contractors to manage Cal/OSHA elevator inspection and repair compliance obligations. The Platform enables:

• Tracking and managing Cal/OSHA elevator compliance notices and deadlines.
• Generating and delivering repair proposals and compliance documentation.
• Dispatching technicians and managing work orders.
• Sending transactional SMS notifications to property managers and authorized building contacts regarding scheduled elevator inspection and repair visits.
• Providing a client portal for property managers to review job status and documents.

The Platform is available at https://elev8-lilac.vercel.app.

2. SMS Messaging Terms

2.1 Who Receives SMS Messages

SMS messages are sent only to property managers, building owners, and authorized building contacts who have an active elevator compliance service relationship with Precision Lift Co. and have provided their phone number as part of that service engagement. Recipients are not members of the general public; they are parties with an existing business relationship related to elevator compliance work at their property.

2.2 How Consent Is Obtained

Consent is obtained when a property manager or authorized building contact provides their phone number directly to Precision Lift Co. staff as part of establishing or maintaining a service relationship for elevator compliance work. By providing a phone number for elevator compliance services, the recipient acknowledges that they may receive automated advance-notice SMS messages related to scheduled elevator inspection or repair visits at their property. The opt-in disclosure is also displayed on the Elev8 Comply login page at https://elev8-lilac.vercel.app/login.

2.3 Types of Messages Sent

All SMS messages sent through the Elev8 Comply platform are transactional in nature. No marketing, promotional, or advertising messages are sent. Message types include:

• Scheduling Confirmations: Confirmation of an upcoming elevator inspection or repair appointment, including date, time window, and work description.
• 48-Hour Advance Notices: Legally required advance notice to property managers of a scheduled elevator inspection or repair visit, sent approximately 48 hours prior to the visit as required under California elevator safety regulations.
• Work Order Status Updates: Notification that a work order has been updated; recipients are directed to log in to the client portal for details.
• Appointment Reminders: Reminders of upcoming scheduled visits.

2.4 Message Frequency

Message frequency varies based on the number of active elevator compliance jobs at the recipient’s property. Recipients typically receive one (1) SMS message per scheduled visit, sent approximately 48 hours in advance. Additional messages may be sent if appointments are rescheduled or if there are compliance-related updates requiring notification.

2.5 Message and Data Rates

Standard message and data rates may apply. Contact your wireless carrier for details regarding your plan’s messaging rates.

2.6 Opt-Out Instructions

To opt out of SMS messages at any time, reply STOP (or CANCEL, QUIT, OPTOUT, UNSUBSCRIBE, STOPALL, REVOKE, or END) to any message you receive from us. After opting out, you will receive one (1) confirmation message and no further SMS messages will be sent to that number. You may also opt out by contacting us directly at 562 304-9444 or info@precisionliftco.com.

Note: Opting out of SMS may mean you do not receive legally required 48-hour advance notices of scheduled elevator visits. In that case, Precision Lift Co. will use alternative contact methods (email or phone call) to fulfill its notification obligations.

2.7 Opt-In Instructions

If you have previously opted out and wish to re-enroll, reply START (or YES or UNSTOP) to any message from us, or contact us directly using the information in Section 10 below.

2.8 Help

Reply HELP (or INFO) to any SMS message to receive contact information and instructions. You may also contact us at 562 304-9444 or info@precisionliftco.com.

2.9 No Sharing of SMS Consent Data

Mobile opt-in information, phone numbers, and SMS messaging consent data collected through the Elev8 Comply platform are not shared with third parties or affiliates for marketing or promotional purposes. This data is used solely to deliver the transactional notifications described in these Terms.

3. Eligibility and Account Access

Access to the Elev8 Comply platform is restricted to:

• Employees, contractors, and authorized staff of Precision Lift Co..
• Property managers, building owners, and authorized contacts with active elevator compliance service engagements with Precision Lift Co. who are granted client portal access.

Accounts are created by Precision Lift Co. administrators and may not be self-registered. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

4. Acceptable Use

You agree not to:

• Use the Platform for any purpose other than elevator compliance management and related business operations.
• Attempt to gain unauthorized access to any part of the Platform or its underlying systems.
• Interfere with or disrupt the Platform’s operation or servers.
• Upload or transmit malicious code, viruses, or harmful data.
• Use the Platform to send unsolicited commercial messages or for any purpose prohibited by applicable law.
• Share your account credentials with unauthorized individuals.

5. Intellectual Property

The Elev8 Comply platform, including its software, design, and content, is owned by or licensed to Precision Lift Co. and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for the purposes described in these Terms. You may not copy, modify, distribute, or reverse-engineer any part of the Platform without written permission.

6. Data and Privacy

Your use of the Platform is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, and protect personal information, including phone numbers and SMS consent data.

7. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Precision Lift Co. does not warrant that the Platform will be uninterrupted, error-free, or free of security vulnerabilities. Compliance with Cal/OSHA elevator regulations remains the responsibility of the licensed elevator contractor; the Platform is a tool to assist with, not a guarantee of, regulatory compliance.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRECISION LIFT CO. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO PRECISION LIFT CO. IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

9. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Platform shall be resolved in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

10. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on this page with an updated Effective Date. Material changes will be communicated to registered users by email at least 14 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

11. Contact Us

For questions about these Terms, to opt out of SMS messages, or to submit a privacy request: